Return Policy

Here at Autumn Cashmere we put care and love into each piece created. We want to ensure you feel the same about your Autumn Cashmere purchase. If that is not the case, please see our return policy below:

Autumn Cashmere returns/exchanges are accepted within 25 days of the day your order is delivered.

  • Sweaters returned without original tags will NOT be accepted.
  • Sale items marked Please note that all sales are final on the listing are not returnable. However, we accept store credit.


  1. Please e-mail and and
  2. For Returns, please make sure the subject says "Return." In the message, please include that you want to return with your order number.
  3. Once your return is approved, please fill out the returns slip provided which is located at the bottom of your dispatch note.
  4. Once your returned order is received a refund or store credit if applicable will be processed and issued within 5-7 business day.

Note: Sweaters returned without original tags will not be accepted.